The Pricing & Process Guide

OUR SERVICE OFFERINGS

Thanks for your interest in our services! We’d love to work with you. Click on each service below to get the price + process breakdown, and let us know if see any elements of a package you want to carry to another or have any questions. We’re here to help create the perfect package to support your needs.

  • Our brand strategy deep dive is led by Lydia, who works with you to help you gain tangible clarity on your brand so that you can better reach your audience.

    Are you getting plenty of inquiries but from all the wrong people? Are you feeling unclear on you who serve? Are you in an endless slow season and don’t know where to go next? Starting with strategy lets us understand your business so that we can find solutions and set you up for long-term succeso.

    This package is great as a prequel to our Visual Brand Identity package or as a standalone service. Here’s what’s included:

    • Prep packet with dozens of questions to get you thinking about what makes your business unique

    • Two hour virtual or in-person strategy workshop led by Lydia to nail down your brand essence and target audience

    • 20+ page PDF strategy deck built on the strategy workshop and combined with our research, including:

      • Foundation Research

      • Target Audience Research

      • Brand Keywords

      • You vs. The Competition

    Timeline:

    • 2 Weeks

    Investment:

    • $3500

  • The process begins with us sending you an in-depth questionnaire so we can get an understanding of your brand as a whole and the strategy behind that. If you prefer to work through that together, I also have the option to do a strategy session together over a video call. Either way, we'll combine what you give us with our own research to make sure we know exactly who your dream client is and how we can reach them.

    After that research phase, we'll dive right into the design itself, exploring a multitude of design options before honing in on the best concept and building it out in it's entirety. I'll then send over a presentation walking you through your primary logo, secondary logo, brand marks, colors, fonts, and anything else we've identified that your brand needs.

    From there, we'll refine as needed until every detail is absolutely perfect. We'll export all of your final files and organize them into folders accompanied by an Brand Standards guide which shows you exactly how to use everything we've created.

    This package includes:

    • Brand Strategy Questionnaire

    • Brand Strategy Research

    • Visual Brand Direction Presentation

    • Primary Logo(s)

    • Secondary Logo(s)

    • Brand Mark(s)

    • Brand Color Palette

    • Brand Fonts

    • Brand Standards Guide

    Timeline:

    • 2 Weeks

    Investment:

    • $6500

  • Copywriting is *such* a crucial part of a brand. Our recommendation is to hire a professional copywriter after your visual identity is complete, but before we start your website (though you should reach out to them ASAP to secure a spot).

    In fact, you can save $500 on your website with us if you hire one of our preferred copywriter partners. They’re so good at what they do that they not only make our work easier, but also better.

    We work with an incredible copywriting team and would love to introduce you — just say the word.

    Timeline:

    • 2 Weeks

    Investment:

    • Typically varies from $3500-6500

  • Best for Service-Based Businesses

    Your website is your digital home, your storefront, your handshake with the world. We will continue to be your Creative Direction team in this phase, bringing all the pieces of your brand together in one cohesive, memorable space.

    Here’s what this package includes:

    • 5 Page Custom Website Design + Buildout

    • Portfolio/Blog Setup

    • Mobile and Tablet Optimization

    • Domain Setup

    • Basic SEO (Search Engine Optimization)

    • Website Training Session

    Required from You:
    (We can help you source all of these, we just don’t offer them in-house.)

    • Website Copy (Save $500 with us if you book a professional copywriter!)

    • Professional Web-Sized Imagery

    • Privacy Policy

    • Terms & Conditions

    Timeline:

    • 2 Weeks

    Investment:

    • $9,500

  • Interested in a more simplified website to get you started?

    Here’s what this package includes:

    • One page custom website design and buildout with sections dedicated to everything you need

    • Mobile and Tablet Optimization

    • Domain Setup

    • Website Training Session

    Required from You:
    (We can help you source all of these, we just don’t offer them in-house.)

    • Website Copy (Save $500 with us if you book a professional copywriter!)

    • Professional Web-Sized Imagery

    • Privacy Policy

    • Terms & Conditions

    Timeline:

    • 1 Week

    Investment:

    • $4500

  • Best for Product-Based Businesses

    Your website is your digital home, your storefront, your handshake with the world. We will continue to be your Creative Direction team in this phase, bringing all the pieces of your brand together in one cohesive, memorable space.

    Here’s what this package includes:

    • 5 Page Custom Website Design

    • Shop Setup

    • Product Setup for up to 20 Products

      • Additional products are billed separately at our hourly rate or $150/hr.

    • Shipping Setup

    • Cart, Checkout, and Account Page Customization

    • Email Order Confirmation Design

    • Mobile and Tablet Optimization

    • Domain Setup

    • Basic SEO (Search Engine Optimization)

    • Website Training Session

    Required from You:
    (We can help you source all of these, we just don’t offer them in-house.)

    • Website Copy (Save $500 with us if you book a professional copywriter!)

    • Professional Web-Sized Imagery

    • Privacy Policy

    • Terms & Conditions

    Timeline:

    • 4 Weeks

    Investment:

    • $12,000+

  • Best for Large Service-Based Businesses

    If we feel that Webflow or Wordpress is what your business needs, we don’t offer that development in-house, but would still love to design for you, then connect you to our fabulous development partner. Here’s what this package includes:

    • 5 Page Custom Website Dev-Ready Designs for Desktop

    • 5 Page Custom Website Dev-Ready Designs for Mobile

    • Development Feedback

    Required from You: (We can help you source all of these, we just don’t offer them in-house.)

    • Website Copy (Save $500 with us if you book a professional copywriter!)

    • Professional Web-Sized Imagery

    Timeline:

    • 4 Weeks

    Investment:

    • $8,500

  • Print and packaging design varies by scope, but our designers are available to partner with you on a variety of projects. Shoot us an email for a custom quote!

  • Creative direction varies by scope, but Lydia is available to partner with you on a variety of projects ranging from interior design to coordinating and executing brand photo shoots. Shoot us an email for a custom quote on creative direction!

  • In-house marketing support without the commitment of a full-time hire. This package includes:

    • Monthly marketing strategy

    • 3-4 still posts weekly (including graphics and captions)

    • 2 emails monthly via FloDesk

    • Direction for Instagram stories

    • Direction for video content

    • Feedback on video content

    • One hour of web updates monthly

    Timeline:

    • 3 Month Minimum Requirement

    Investment:

    • $2500/mo

FAQs

  • Shoot us an email to let us know what package you’d like to move forward with, and our Studio Manager will get your contract and deposit link sent over ASAP.

  • We require a non-refundable 30% deposit to book your project and remaining payments are typically divided monthly until your project launch date. If you’d prefer a different payment plan, let us know and we’ll do our best to make it work for you.

  • YES! But, there are a lot of different levels of brand strategy, and we can help you determine what’s best for you. At minimum, our visual identity package includes a strategy questionnaire, but if your brand needs more than that, we can add on full brand strategy as a prequel to the design process.

  • Nope! We begin everything by first building a strategic brand identity. Then, when it's time to design your website, we're coming from a place of knowing your target audience, what information we need to give them, and how we can guide them through an excellent user journey. Without a visual identity (logos, colors, fonts, and the overall "vibe" of your brand, we can't build you a website that reaches your target audience.

  • Yes! Photography is a huge part of a website and we need high resolution, web sized professional photography to do our job well and guarantee that you get the best return on your investment. We are happy to help you source a photographer in your area!

  • Technically the answer is yes; however, we don’t recommend it. Writing for a website is very different than being a good writer in general, and you’ll get a better bang for your buck from us in terms of design when the flow of strategic copywriting leads the way. We believe so much in the power of a copywriter that we’ll even give you a $500 discount on your website design for hiring a professional copywriter!

  • Nope! We launch on time, every time. Just ask our clients. The one exception to this is print and packaging projects — we can give you a timeline for our design (and always stick to it), but printing timelines depend on your selected printing partner.

See What Our Clients Are Saying:
(or read our Google Reviews here)

 “Telltale makes beautiful branding and web design attainable. They took a passion project (and messy, inconsistent branding) and created a beautiful design that both amplified our message and appealed to our audience. Every font, every graphic element, every decision reflected Lydia's thoughtfulness and her devotion to developing a brand that remained true to our vision. She is endlessly creative, highly organized, and so communicative throughout the process. This project equipped us for growth and success, and I am forever grateful.”

— LITTLE CITY JOURNAL

“Lydia was able to capture the spirit of our business and our ideal customer so well, and the Brand Strategy that she put together has allowed our marketing team to be focused and efficient in a way that we never had before. The entire Telltale team made the process so easy, and their communication is incredible — I never had a question on how the project was progressing or what was needed from me; I was in the loop the entire time. The insights and clarity we received from working with them are priceless!”

— BERKS HOMES

“Telltale was so much fun to work with. Not only is Lydia vibrant and fun, she really knows what she’s doing! I have an interior design business and also a young family, and the Telltale team made the process of working together so easy. Having a real brand design and strategy has exploded my confidence in presenting myself as a professional.”

— MICKELL RICE INTERIORS

HAPPY THANKSGIVING from the Telltale team and this beautiful candle our client sent us recently. Seeing our work IRL never gets old and we’re so grateful for all of you that make this dream a reality 🤍🤍🤍
Sailed and painted and ate and drew and scuba dived and explored my heart out in Greece last week and am back to work feeling so inspired — by color palettes and textures and shapes and everything *offline*. Branding is truly what I feel so c
Hellooooo friends we are fully booked for the year (and have been!) with inquiries for 2025 rolling in quickly. We’ve had a few clients recently that wished they reached out sooner so this is your friendly reminder that good branding takes t
Went a different direction on this one (that I can’t wait to share soon) but the morning light in my new office + typography researching my life away has made me so happy recently. When Collin and I moved abroad last year, I took an intention
We’re officially back in Denver AND I hired my husband (!!!) and it’s legit the best thing that ever happened Telltale. If you’ve reached out over the last few months, you’ve probably gotten to meet Collin — he’s m
Ooooh I am *over the moon* about launching this project into the world. @ownthemomentbooth is the most chic + fun rental company in Florida’s event market and I had the honor to personally take on this rebrand (!!!) I met Nicole through @phot
Design in the wild from July ✨ Didn’t really set out to be a digital nomad this year but have somehow lived in Colorado, Iceland, Georgia, and California in the past twelve months 🙃 While I’m honestly so ready to settle back into &ldqu
The worlds are ✨colliding✨ with this project and I cannot wait to share it (in full) — coming soon!